FAQs

  • Which credit cards do you accept for an online reservation?

MasterCard, Visa, American Express.

  • When will you charge my credit card?

After the job, typically. Some larger jobs will require a deposit prior, please ask and we'll be sure to let you know.

  • Will you accept a personal check as payment?

Unfortunately, no.

  • Are my credit card details safe?

Yes. When you complete our reservation form, all your personal and credit card information is encypted and sent to us through a secure server.

  • Why do you require a credit card? I want to pay in cash.

A valid credit card is required in order to guarantee your reservation and may be used to guarantee payment for any additional or unforeseen charges that may be incurred during the rental time (additional hours, damages, etc) or if our cancellation policy has not been followed.

  • What are the terms of your cancellation policy?

Upon receiving our final reservation confirmation code via email, you have up to 24 hours to cancel your reservation free of charge. After 24 hours you have to pay 25% cancellation fee. Less then 72 hours of the event time, you have to pay full amount.

  • How do I cancel or change a reservation?

Call or text 714-231-2525 or email readylimoservice@gmail.com at least 48 hours in advance

  • What if I don't show up for my reservation?

A fee of 50% - 100% may be charged on your credit card if no notice is given.